Talk of the Town Award
Talk of the Town Top 10 Award
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TALK OF THE TOWN NEWS
OUR VOW
As a company, we offer a threefold vow to our clients. First, we vow to provide comprehensive and accurate research in the area of customer satisfaction. Secondly, we vow to accomplish this with a fair, balanced rating system. Lastly, we vow to help those who are struggling to make a name for themselves gather the tools they need to improve their rating. Our goal is clear, to help businesses gain the winning edge that attracts new interest and generates new revenue.
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CONGRATULATIONS AWARD WINNERS
Talk of the Town Rating :: This is a very important score that can make a big difference to your company, your brand and can be just the feedback you need to support your current efforts or institute changes to better serve your customers. Find out what your customers are saying in this annual report. Obtain your company's individual rating as a free service from Talk of the Town by clicking here and looking up your score. Winners click here.
AWARD WINNER'S STORIES
Best in Region Profile:
Comet Cleaners Franchise Group LLC
Comet Cleaners Franchise Group LLC
406 West Division Street
Arlington, TX 76011
Comet Cleaners Franchise Group LLC is dedicated to simple, clear cut customer service, and it shows. Founded in 1957, the company has retained the same straightforward approach for 50 years now. It all begins with their mission statement, “To provide fine dry cleaning and laundry services at affordable prices.” According to company president Jack Godfrey Jr., the key words there are “fine” and “affordable.” At Comet Cleaners they know that a satisfied customer is a repeat customer. They rely on their staff to make that happen.
The three main requirements for a Comet Employee are Amiability, Diplomacy, and Organizational Comprehension. This combination of skills creates an experience for the consumer that is both efficient and pleasurable. Each employee is trained to give the highest quality service, and in return the company receives the highest quality customer feedback, both at the storefront and online. If you couple a good product with quality service, it is hard to fail. At Comet Cleaners, employees treat their customers with an air of respect that can only be described as classy, and that is why they are receiving the Talk of the Town’s “Best in Region” award.
:: Wally Jaczkowski
Editor, Talk of the Town Awards
Best in Region Profile: The Griddle Cafe
The Griddle Café
7916 Sunset Blvd.
Hollywood, CA 90046
Just one look at the Griddle Café’s Press Page and it’s obvious that this is no ordinary diner. Their presence spans the continent from the LA Times to the New York Times and back again. They cook up unique meals for hungry hipsters and starving celebrities alike, and use social networking to bring them all in. Chef Jodi, creator of the Griddle Café, sums up the reasons for her success with three things, “Great food, atmosphere, and service.” By keeping close contact with her customers via Facebook, Twitter, and her own website, she not only keeps them informed, but makes them active participants in the business’s success.
Chef Jodi is a firm believer that a happy staff makes a happy customer. “I do all the hiring,” she says. “I hire fun, likable, and personable people… and treat them extremely well.” With her powerful press presence and her smiling staff, it is no wonder the Griddle Café has won the Talk of the Town’s “Best in Region” award.
:: Wally Jaczkowski
Editor, Talk of the Town Awards
Best in Region Profile: Pizzeria Mozza
Pizzeria Mozza
641 N. Highland Avenue
Los Angeles, CA 90036
Pizzeria Mozza is the epitome of online elegance. With just a glance at their website it is obvious that this business understands the dire importance of an elegantly designed site with content that is intelligently laid out. Your website is your online storefront. You wouldn’t expect a potential customer to take you seriously if your place of business had a tacky décor, if your menus were hard to read, or if your literature was outdated. “Hotel Art” in your lobby will not create atmosphere. In this day and age, the same rule applies to your website.
With a devout commitment to product, environment, and hospitality, Pizzeria Mozza offers a rich dining experience, second to none. From their exciting menu to their luxurious wine list, every single detail is well thought out. They’ve won the Talk of the Town’s “Best in Region” award because they take their attention to details out of their dining room and onto the web.
:: Wally Jaczkowski
Editor, Talk of the Town Awards
Best in Region Profile: The Boiling Crab
The Boiling Crab Alhambra
742 W Valley Blvd
Alhambra, CA 91803
(626) 576-9368
According to Dada Ngo of The Boiling Crab in Alhambra, CA, positive online presence starts in the real world. “We built our business on the concept that fresh seafood made simple and good in a very casual environment would equal a fun and unique dining experience,” says Ngo. The experience that the Boiling Crab offers combines the highest quality ingredients, a comfortable environment, and most of all a fun attitude that keeps their customers coming back.
But they’re not just coming back; they’re also going home and spreading the word. Ngo and his team admittedly don’t make a conscious effort to spread their online rep. “Our business tends to be so casual and inviting that it attracts an age group that that comes, enjoys their experience, and then goes home and posts their thoughts online to share with the rest of the world.” Their positive online presence earned them the Talk of the Towns’ “Best in Region” award, and it all stemmed from their real world efforts and abilities. It goes to show you that if you have the goods in the real world, they’ll be there online too.
:: Wally Jaczkowski
Editor, Talk of the Town Awards
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